Bank of Scotland Mobile Bank 141.01

Welcome to our app, which is packed with features to assist you in making intelligent everyday banking decisions. Our app ensures that you stay on top of your finances, no matter where you are.

With our app, you can:

• Log on quickly and securely using Touch ID, Face ID, or three characters from your memorable information
• Manage your account by checking balances and pending payments
• Block or cancel subscriptions directly within the app by searching for "subscriptions"
• Set up Direct Debits and standing orders
• Deposit cheques
• Easily transfer money and make payments to both UK and international accounts
• Enjoy free delivery of Travel Money to your home or local branch
• Receive notifications about payments and gain insights into your spending habits on your current account
• Check your PIN or request a new one
• Effortlessly request a new card, report lost or stolen cards, freeze them, and order replacements
• Quickly find and view transactions and statements
• Update your contact details

You can find additional information in the app by using our convenient 'Search' tool or accessing our 'Help hub'.

Getting started

To get started, you will need:

• The phone number registered with us
• A personal account with Bank of Scotland UK
• An Internet Banking username, password, and memorable information

Keeping you safe online

We take the utmost care in safeguarding your money, personal information, and privacy by implementing the latest online security measures.

How we'll contact you

Using our app will not impact how we contact you. Our emails will address you by your title and surname and include the last four digits of your account number or the last three digits of your postcode. Any text messages sent to you will come from BANKOFSCOT. Be cautious of any message that deviates from this standard, as it may be a scam.

Important information

Your phone's signal and functionality may affect the performance of our service. Please note that terms and conditions apply.

When using this app, we collect anonymous location data to enhance fraud prevention, address bugs, and improve future services.

For Touch ID, your device must be at least an iPhone 5s running iOS 10.0 or above, or an iPad (5th generation), iPad Pro, iPad Air 2, or iPad mini 3 (or later models). For Face ID, you will need either an iPhone X or a later model, or an iPad Pro with Face ID capability (2018 onwards).

Everyday Offers is available to Bank of Scotland current account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who use online banking. Please review the corresponding terms and conditions.

Apple, the Apple logo, iPad, iPad Air, iPad mini, iPad Pro, iPhone, Touch ID, and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries.

Save the Change® is a registered trademark of Lloyds Bank plc and used under licence by Bank of Scotland plc.

Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.